Privacy Policy, Terms of Use & Community Guidelines

Apnu Vyapar Privacy Policy

Effective Date: 9 June 2026

This Privacy Policy describes how Anvexgroup (“Apnu Vyapar,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects personal information when you use the Apnu Vyapar mobile application, website, customer support channels, and related services.

By using Apnu Vyapar, you agree to this Privacy Policy.

1. Who We Are

Apnu Vyapar is a local marketplace and business listing platform that allows users to create accounts, publish listings and advertisements, view products or services, connect with other users, and use related marketplace features. The platform may include categories such as vehicles, real estate, scrap materials, machinery, business services, shops, and other allowed local trade categories.

If you have any privacy questions, requests, complaints, or legal notices, contact us at:

2. Information We Collect

Depending on how you use Apnu Vyapar, we may collect the following categories of information:

A. Account and Profile Information

• full name
• surname or business representative name, if provided
• phone number
• email address, if you provide it
• profile photo, business logo, or shop photo, if you upload one
• login, user ID, session, and account identifiers
• preferred language and basic profile preferences

B. Listing, Advertisement, and Business Information

• listing title
• description
• category and subcategory
• condition, price, quantity, specification, availability, and other details you submit
• photos, videos, logos, documents, or other media uploaded by you
• business name, shop name, contact details, and business information included in a listing
• messages, inquiries, complaints, reports, or moderation-related information linked to your listing

C. Location and Address Information

• village, city, district, state, pincode, or address provided by you
• approximate or precise location, if you grant location permission and the app uses it
• latitude and longitude, where relevant to listing, distance, nearby search, pickup, or delivery features

D. Device, App, and Technical Information

• device model
• operating system version
• app version
• IP address and basic network information
• crash logs
• diagnostics and performance information
• usage-related technical logs
• notification token, where applicable

E. Camera, Storage, and Media Information

• photos or videos selected from your device for listings, profile, business posts, or support requests
• camera access, only when you choose to capture listing or profile media through the app
• file metadata needed to upload, display, secure, and manage your submitted media

F. Support, Report, and Communication Data

• information you share when contacting support
• emails, phone requests, abuse reports, takedown requests, and dispute information
• feedback, complaints, moderation appeals, and account-related requests

G. Payment and Promotion Information, Where Applicable

• selected plan, promotion, subscription, or advertisement package details
• payment status, transaction reference, invoice details, or billing support information
• we do not ask for or store sensitive payment credentials such as UPI PIN, card PIN, CVV, or banking passwords

3. Information That May Become Public

Apnu Vyapar is a marketplace and advertisement platform. When you publish a listing, business post, or advertisement, some information may be visible to other users or the public.

This may include, depending on the feature and your submission:

• your name, shop name, company name, or business name
• your phone number, WhatsApp contact, or other contact detail if displayed by the app or chosen by you
• listing title, description, price, category, subcategory, product details, and uploaded media
• general area, village, district, city, state, or pincode associated with your listing
• business advertisement information, where you choose to promote your listing or business

You should only upload information that you are comfortable making visible through the platform.

We recommend that users avoid uploading unnecessary sensitive personal information in listing descriptions, photos, documents, videos, or public profile fields.

4. How We Use Your Information

We may use your information to:

• create, verify, and manage your account
• verify users and maintain platform integrity
• publish, display, search, filter, and manage listings and advertisements
• show your selected contact details to interested users
• enable calls, WhatsApp actions, inquiries, support, and business responses
• personalize content, categories, language, location, and nearby listing features
• process listing uploads, images, videos, edits, removals, and reposts
• manage paid promotions, subscriptions, invoices, or advertisement services where applicable
• improve app performance, safety, reliability, and user experience
• monitor, prevent, and investigate spam, fraud, abuse, illegal activity, and policy violations
• respond to legal requests, complaints, fraud reports, and intellectual property claims
• enforce our Terms, Community Guidelines, listing rules, and moderation decisions
• send transactional, security, service, support, and important account communications
• send promotional notifications only where permitted by law and your app settings

5. Legal Basis and User Consent

Where required by applicable law, we process your information:

• with your consent,
• to perform our contract with you,
• to comply with legal obligations,
• or for legitimate business interests such as platform security, fraud prevention, customer support, and service improvement.

By submitting a listing, inquiry, advertisement, image, video, contact detail, or business information, you authorize us to display and process the information necessary to operate that feature on the platform.

6. Sharing of Information

We do not sell your personal information.

We may share information in the following situations:

A. With Other Users or the Public

Information in your public profile, listings, advertisements, or selected contact fields may be visible to users or the public as part of the service.

B. With Service Providers

We may share data with vendors or service providers that help us operate the app, such as:

• hosting providers
• analytics or crash-reporting providers
• customer support tools
• notification or messaging providers
• cloud storage providers
• payment gateway or billing service providers, where applicable
• security, anti-spam, moderation, or fraud-prevention service providers

These parties may process data on our behalf under appropriate obligations.

C. For Legal, Safety, and Compliance Reasons

We may disclose information if required by law or if reasonably necessary to:

• comply with legal obligations
• respond to lawful requests
• investigate fraud, scams, abuse, safety issues, or security incidents
• protect users, the public, the platform, or our rights

D. In a Business Transfer

If our business is merged, acquired, reorganized, or transferred, user information may be transferred as part of that process, subject to applicable law.

7. User-Generated Content and Responsibility

Users are responsible for the accuracy, legality, safety, and appropriateness of the content they upload, including listings, images, videos, logos, company names, prices, descriptions, specifications, and contact details.

Users must not upload content that:

• is false, misleading, fraudulent, duplicate, or spam
• infringes copyrights, trademarks, trade names, logos, privacy rights, or other rights
• is defamatory, abusive, threatening, hateful, obscene, or sexually explicit
• promotes illegal activity, illegal goods, or illegal services
• contains stolen, counterfeit, restricted, unsafe, or prohibited items
• harms minors or other users
• impersonates another person, shop, brand, or business
• contains malware, deceptive links, or attempts to collect sensitive information from users

We may review, restrict, hide, reject, suspend, or remove content or accounts that violate our rules, applicable law, app-store policies, or platform safety standards.

8. Data Retention

We retain personal data only for as long as reasonably necessary for:

• account management
• listing publication and listing history
• advertisement, promotion, invoice, or payment support records where applicable
• safety, fraud prevention, abuse handling, moderation, and platform integrity
• legal compliance
• dispute resolution
• enforcing our agreements

Examples:

• active account information may be retained while your account remains active
• public listings may remain visible until deleted, expired, moderated, sold, paused, or removed
• some records may be retained after deletion where required for legal, fraud-prevention, audit, security, backup, or dispute-resolution purposes

9. Account Deletion, Post Deletion, and Data Requests

If Apnu Vyapar allows account creation, users can request deletion of their account and associated data through:

• the in-app deletion path, where available
• our web deletion request page: https://anvexgroup.com/delete-account.php
• or by contacting: anvextech@gmail.com

10. Security

We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, alteration, disclosure, misuse, and loss.

However, no app, server, payment gateway, communication channel, or internet transmission is completely secure. You are responsible for maintaining the confidentiality of your account credentials, OTPs, device access, and for using the platform carefully.

11. Children

Apnu Vyapar is not intended for children below the minimum age permitted under applicable law. Users below 18 years should use the platform only with appropriate parent or guardian involvement. If we learn that we collected personal information from a child in violation of applicable law, we may delete that information and restrict the account.

12. Third-Party Links and Services

Listings or app features may include links, phone contacts, WhatsApp actions, maps, websites, social media links, payment gateways, delivery or pickup services, or other third-party services. We are not responsible for the privacy practices, content, availability, actions, or policies of third-party services. Please review their policies separately.

13. Your Rights and Choices

Depending on your location and applicable law, you may have rights to:

• access your personal information
• correct inaccurate information
• request deletion
• withdraw consent where applicable
• object to certain processing
• request information about how your data is used
• manage app permissions such as camera, photos, location, and notifications through device settings

To make a privacy request, contact: anvextech@gmail.com

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website and, where appropriate, within the app. Continued use of the app after updates means you accept the revised policy.

15. Contact Us

For privacy, deletion, takedown, abuse, support, payment-support, or legal inquiries, contact:

Apnu Vyapar Terms of Use and Community Guidelines

Effective Date: 9 June 2026

These Terms govern your use of Apnu Vyapar.

1. Acceptance of Terms

By creating an account, posting a listing, promoting an advertisement, contacting another user, or using Apnu Vyapar, you agree to these Terms, our Privacy Policy, and our Community Guidelines.

2. User Eligibility

You must be legally permitted to use the app under applicable law. You agree to provide accurate information and to keep your account, listing, business, contact, and payment-support details up to date.

3. User-Generated Content

Apnu Vyapar allows users to upload advertisements, listings, text, images, videos, business details, prices, contact information, and other content. You remain responsible for the content you upload.

By uploading content, you confirm that:

• you own it or have the right to use and publish it
• it does not violate any law or third-party rights
• it is accurate, lawful, and not misleading
• it does not contain spam, scams, prohibited goods, or harmful material
• it does not expose another person’s private information without permission

You grant Apnu Vyapar a non-exclusive right to host, store, display, reproduce, distribute, translate, format, and promote your content for operating, improving, and promoting the service.

4. Prohibited Content and Conduct

You must not:

• post false, misleading, or deceptive ads
• post duplicate, spam, irrelevant, or keyword-stuffed listings
• publish another person’s phone number, email, address, photo, identity document, or private information without permission
• upload sexually explicit, abusive, hateful, violent, threatening, or harassing material
• harass, bully, stalk, threaten, or target another person
• infringe copyrights, trademarks, trade names, designs, logos, photos, or other rights
• impersonate a person, company, shop, brand, government body, or platform representative
• promote illegal goods, stolen goods, counterfeit goods, restricted goods, unsafe products, illegal services, or unlawful activity
• post weapons, drugs, adult sexual services, harmful chemicals, wildlife contraband, or any item prohibited by law or platform policy
• use the platform to defraud users, collect advance payments dishonestly, or run scams
• attempt unauthorized access, scraping, automation abuse, reverse engineering, malware distribution, or platform disruption
• misuse ratings, reports, support channels, promotions, or listing visibility systems

5. Reporting, Blocking, and Moderation

Users may report objectionable content, abuse, impersonation, fraud, spam, counterfeit goods, restricted items, illegal activity, or intellectual property violations through in-app reporting tools or by contacting:

anvextech@gmail.com

Where supported by the app, users may also block other users.

We may investigate reports and may remove content, limit visibility, reject posts, suspend listings, suspend accounts, request proof, or cooperate with authorities where appropriate.

6. Listing Review, Accuracy, and Availability

We may review listings for quality, safety, spam, duplicate content, prohibited goods, or legal concerns. We do not guarantee that every listing will be approved, displayed, promoted, or remain available.

Users must keep listing details accurate, including price, condition, quantity, ownership, photos, availability, location, and contact information. Users should remove, pause, or update listings that are no longer valid.

7. User Transactions and Marketplace Responsibility

Apnu Vyapar is a platform that helps users discover listings and connect with each other. Unless explicitly stated, we are not the buyer, seller, broker, agent, transporter, payment collector, or guarantor in transactions between users.

Users should independently verify:

• the identity and trustworthiness of the other party
• ownership, condition, price, quantity, and authenticity of any item, property, machine, scrap, vehicle, or service
• required documents, permissions, taxes, transport, delivery, warranty, and legal compliance
• payment safety before making any advance payment or sharing sensitive information

Apnu Vyapar is not responsible for user-to-user disputes, payment loss, fraud, product defects, delivery failure, misrepresentation, or offline agreements, except where responsibility cannot be excluded under applicable law.

8. Business Advertisement Promotion and Paid Services

If you use business advertising, paid promotion, subscription, featured listing, or related services, you authorize Apnu Vyapar to promote eligible active posts through our app, website, notifications, or official marketing channels, subject to the plan, campaign, or subscription you selected.

Paid services may be subject to additional pricing, validity, refund, cancellation, and campaign rules shown at the time of purchase or activation. Promotions do not guarantee a fixed number of leads, calls, views, sales, inquiries, or business outcomes.

9. Intellectual Property Complaints

If you believe content on Apnu Vyapar infringes your copyright, trademark, logo, design, brand, photo, or other rights, contact:

anvextech@gmail.com

Your complaint should include:

• your name and contact details
• the exact content complained of
• proof of ownership or authorization
• a brief explanation of the violation
• any supporting documents or links

10. Accuracy and Reliance

We try to maintain a useful marketplace, but we do not guarantee that every listing, image, video, description, price, product claim, document, business claim, availability status, or user statement is accurate, complete, lawful, safe, or current. Users should independently verify listings and counterparties before making business, financial, transport, property, or personal decisions.

11. Suspension and Termination

We may suspend, restrict, remove, or terminate any account, listing, advertisement, promotion, or feature access at our discretion if we believe there is:

• policy violation
• illegal activity
• fraud, scam, spam, or abuse
• intellectual property infringement
• posting of prohibited or restricted goods
• repeated user complaints
• risk to platform safety, users, public interest, or platform integrity
• misuse of promotions, support, reports, account deletion, or technical systems

12. Limitation of Responsibility

To the maximum extent permitted by law, Apnu Vyapar provides the service on an “as is” and “as available” basis. We are not a party to transactions between users unless explicitly stated. We do not guarantee uninterrupted service, error-free operation, fixed business results, listing visibility, or successful transactions. Nothing in these Terms limits rights that cannot be lawfully excluded.

13. Changes to Terms

We may revise these Terms from time to time. Updated Terms become effective when posted. Continued use of the service means you accept the updated Terms.

14. Contact

For support, takedown, abuse, payment-support, account deletion, or legal notices: